Even though your mails look normal when you write them in Outlook, when recipients view them in GMail, Hotmail, etc., there are excessive blank lines all over the place.
The reason that this happens is that, when editing HTML messages, Outlook interprets the Enter key as starting a new paragraph, rather than starting a new line.
It is not possible to fix this problem by toggling any setting within Outlook itself.
One way to ensure that your HTML emails appear normal to recipients is to type Shift+Enter rather than Enter within Outlook. However, it is very tedious and error prone to do this by yourself.
Our solution automatically remaps the Enter key to Shift+Enter whenever you are composing HTML emails in Outlook. To use it, follow these steps:
After running the script once, you can use Outlook as usual. Everything will look the same to you, but the spacing will be corrected in your recipient's view.
A: No. The change only applies within the Outlook window, when you are authoring an email.
Q: How often do I have to run the script?
Q: What if I do want an actual paragraph break when the script is running?
8/12/09: Updated script to be compatible with Outlook 2003 (thanks Mahesh!)